Legal

Privacy Policy

Last updated: 5 August 2026

Riddhi Siddhi Impex (“we”, “us” or “our”) operates the website www.rsistrips.com (the “Website”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why we collect it, and how we handle it.

1. Information We Collect

We only collect information that you choose to give us, together with limited technical data collected automatically:

  • Information you provide. When you submit our enquiry form, we collect your name, company name, phone number, email address and the contents of your message.
  • Information you send directly. Details contained in emails, WhatsApp messages or calls you make to our sales team.
  • Technical information. Standard web-server and analytics data such as IP address, browser type, device type, referring page, pages viewed and time spent on the site.

We do not collect payment card details through this Website, and we do not knowingly collect sensitive personal data.

2. How We Use Your Information

  • To respond to your enquiry and prepare quotations for grade, size, quantity and finish.
  • To process, confirm and dispatch orders, and to issue related documentation.
  • To provide customer support and share technical or test-certificate information you request.
  • To understand how the Website is used so we can improve its content and performance.
  • To comply with our legal, tax and record-keeping obligations in India.

We do not sell, rent or trade your personal information.

3. Cookies and Analytics

The Website uses cookies and similar technologies through Google Tag Manager and Google Analytics 4 to measure traffic and understand visitor behaviour in aggregate. These cookies do not identify you personally to us. You can block or delete cookies through your browser settings; the Website will continue to work, although some features may behave differently.

4. Third-Party Services

We use a small number of trusted third-party services, each of which processes data under its own privacy policy:

  • Google Analytics & Google Tag Manager — website traffic measurement.
  • Google reCAPTCHA — protects our enquiry form from automated spam submissions.
  • Google Maps — displays our office and works location.
  • Our web hosting and email providers — store the Website and deliver enquiry emails.

This Website also links to external sites such as our blog and social media profiles. We are not responsible for the privacy practices or content of any third-party website.

5. Sharing of Information

We share your information only where it is necessary: with employees and authorised representatives who handle your enquiry or order; with logistics, transport and courier partners to deliver your consignment; with our accountants, auditors or legal advisers; and where we are required to do so by applicable law or by a competent authority.

6. Data Retention

We keep enquiry and order records for as long as required to service the business relationship and to meet statutory, tax and audit obligations under Indian law. When information is no longer needed, it is securely deleted or anonymised.

7. Data Security

This Website is served over an encrypted HTTPS connection. We apply reasonable technical and organisational measures to protect information against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may ask us to confirm what personal information we hold about you, to correct it if it is inaccurate, or to delete it where we are not required to retain it. You may also ask us to stop sending you commercial communications at any time. To make a request, email info@rsistrips.com and we will respond within a reasonable period.

9. Children’s Privacy

This Website serves an industrial, business-to-business audience. It is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The revised version will be posted on this page with a new “Last updated” date.

11. Contact Us

If you have any question about this Privacy Policy or about how your information is handled, please contact us:

  • Riddhi Siddhi Impex
  • 516, Maulana Azad Road, Near Gulalwadi Circle, Mumbai – 400004, Maharashtra, India
  • Works: D-10, Taloja MIDC, Raigad – 410208
  • Email: info@rsistrips.com
  • Phone: +91 98202 72005
  • GST No. 27AAFFR0866E1Z8